Due to the high volume of orders, shipping timings can be longer than expected.

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Due to the high volume of orders, shipping timings can be longer than expected.

Delivery and Returns

DELIVERY

ITALY

We offer free Standard Delivery to Italy for orders over 200 euro, for orders under 200 € delivery is 9 €. SDA carry our Italian deliveries and you’ll receive a tracking number once your order leaves our distribution centre for use on the SDA website. Deliveries arrive between 9am and 5pm Monday to Friday. Expect to receive your order within 3 to 5 working days after placing your order. Working days do not include weekends or public holidays.

EUROPE

We offer free Standard Delivery to Europe countries for orders over 200 euro, for orders under 200 € delivery is 10 €. FedEx carry our European deliveries and you’ll receive a tracking number once your order leaves our distribution centre for use on the FedEx website. Deliveries arrive between 9am and 5pm Monday to Friday. Expect to receive your order within 4 to 6 working days after placing your order. Working days do not include weekends or public holidays.

USA & RUSSIA

We offer International shipping with FedEx, delivery is 15€. FedEx carry our Usa & Russia deliveries and you’ll receive a tracking number once your order leaves our distribution centre for use on the FedEx website. Deliveries arrive between 9am and 5pm Monday to Friday. Expect to receive your order within 5 to 7 working days after placing your order. Working days do not include weekends or public holidays. We ship outside of the EU on a Delivery Duty Unpaid (DDU) basis. This means prices are exclusive of all taxes and duties, including  IT VAT. These charges are the responsibility of our customer and have to be paid on delivery of your order. Please contact your local customs office for more information.
Any trouble with your order related to the custom, won’t be our responsibility. If the client won’t correctly take its order, it will come back in our offices. All the related expenses (shipping costs and duties) will be on client’s charge.

Extra EU

We offer International shipping with FedEx, delivery is 20€. FedEx carry our Extra EU deliveries and you’ll receive a tracking number once your order leaves our distribution centre for use on the FedEx website. Deliveries arrive between 9am and 5pm Monday to Friday. Expect to receive your order within 5 to 7 working days after placing your order. Working days do not include weekends or public holidays. We ship outside of the EU on a Delivery Duty Unpaid (DDU) basis. This means prices are exclusive of all taxes and duties, including  IT VAT. These charges are the responsibility of our customer and have to be paid on delivery of your order. Please contact your local customs office for more information. During sales or promo periods, those timings could be delayed.

ONLINE RETURNS POLICY

You can return any item for a refund within 14 days starting from the day you received your order. Any items received after 28 days will have to be refused. Your unwanted items are your responsibility until they reach our warehouse. We recommend that you retain your proof of postage. Returns hand carried to the warehouse will not be accepted due to security reasons. Refunds will be made via the original method of payment. Returns will be processed within 48 hours, this may vary during busy periods. Allow 5- 10 working days for refunds to appear in your account.

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FREE SHIPPING

for orders over 250€

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Secure Payments

with advanced protection systems

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Customer Service

+39 0641210843 / [email protected]

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